Privacy Policy

# Privacy Policy


Welcome to Dilora ("App", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our dating application.


By using the App, you agree to the practices described in this Privacy Policy.


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# 1. Information We Collect


We may collect the following information when you use the App:


## Personal Information


* Full Name

* Mobile Number

* Email Address (if provided)

* Date of Birth

* Gender

* Looking For Preference

* Religion

* Ethnicity

* Height

* Education

* Occupation

* Bio/About Me

* Languages Spoken

* Interests

* Smoking Habit

* Drinking Habit

* Location (Country, State, City, GPS Location)


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## Profile Photos


You may upload:


* Profile Photos

* Selfie Verification Photo

* Government ID Images (if verification is enabled)


These images are stored securely and used only for providing App features and verification.


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## Device Information


We may collect:


* Device Type

* Device Token

* Operating System

* IP Address

* App Version

* Login Method (Phone, Google, Apple)


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## Usage Information


We collect information about how you use the App, including:


* Likes

* Super Likes

* Matches

* Chats

* Search Preferences

* Profile Views

* Notifications

* Membership Purchases

* Event Registrations

* Last Activity


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## Payment Information


If you purchase a membership or event ticket, we may collect:


* Transaction ID

* Payment Method

* Purchase Amount

* Purchase Date


We do **not** store your complete payment card details. Payments are processed by authorized third-party payment providers.


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# 2. How We Use Your Information


We use your information to:


* Create and manage your account.

* Verify your identity.

* Display your profile to other users.

* Recommend compatible matches.

* Provide chat and messaging services.

* Process memberships and event bookings.

* Improve user experience.

* Prevent fraud and abuse.

* Detect suspicious activity.

* Send notifications.

* Respond to customer support requests.

* Comply with legal obligations.


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# 3. Location Information


With your permission, we collect your location to:


* Show nearby members.

* Improve match recommendations.

* Calculate search radius.

* Provide location-based features.


You can disable location permissions from your device settings, although some features may not function correctly.


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# 4. How We Share Information


We do **not** sell your personal information.


We may share information with:


* Payment Service Providers

* Cloud Hosting Providers

* Analytics Providers

* Government Authorities (when legally required)

* Law Enforcement Agencies (when required by applicable law)


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# 5. User Content


Information you choose to make public may be visible to other users, including:


* Name

* Profile Photos

* Bio

* Age

* Interests

* Languages

* Religion (if provided)

* City

* Profile Information


Please avoid sharing sensitive personal information in your public profile or messages.


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# 6. Data Security


We use appropriate technical and organizational measures to protect your information, including:


* Secure servers

* Password hashing

* Encrypted communication (HTTPS)

* Access controls

* Regular security updates


While we strive to protect your information, no system is completely secure.


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# 7. Data Retention


We retain your personal information for as long as necessary to:


* Provide our services.

* Comply with legal obligations.

* Resolve disputes.

* Prevent fraud and abuse.


If you delete your account, some information may be retained for legal, security, or regulatory purposes as permitted by applicable law.


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# 8. Your Rights


Depending on your location and applicable laws, you may have the right to:


* Access your personal information.

* Correct inaccurate information.

* Update your profile.

* Delete your account.

* Request a copy of your personal data.

* Withdraw consent where applicable.

* Object to certain processing activities.


Requests may be subject to identity verification and legal requirements.


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# 9. Cookies and Analytics


If you access the App through a website, we may use cookies and similar technologies to:


* Improve website functionality.

* Remember preferences.

* Analyze usage.

* Enhance performance.


You can manage cookies through your browser settings.


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# 10. Third-Party Services


The App may integrate with third-party services such as:


* Google Sign-In

* Apple Sign-In

* Payment Gateways

* Push Notification Services

* Analytics Services


These providers have their own privacy policies governing the information they collect and process.


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# 11. Children's Privacy


The App is intended only for individuals **18 years of age or older**.


We do not knowingly collect personal information from anyone under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.


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# 12. Blocking and Reporting


Users may block or report other users.


Reports may be reviewed by our moderation team to maintain a safe community.


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# 13. AI-Based Recommendations


The App may use profile information such as preferences, interests, languages, age range, and location to recommend compatible members. These recommendations are intended to improve your experience and do not guarantee compatibility or successful matches.


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# 14. International Data Transfers


Your information may be processed or stored in countries other than your own. Where required, appropriate safeguards will be implemented to protect your personal information.


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# 15. Changes to This Privacy Policy


We may update this Privacy Policy from time to time.


The updated version will be posted within the App and will become effective on the stated effective date.


Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.


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# 16. Consent


By creating an account or using Dilora, you acknowledge that you have read, understood, and agree to this Privacy Policy. You also consent to the collection, use, storage, and processing of your personal information as described above.